1. Agreement to Terms
By accessing or using our AI-powered restaurant assistant platform ("Lexi") and related services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not use our services.
2. Description of Services
Lexi provides an AI-powered assistant that answers phone calls, takes orders, handles customer questions, books reservations, and performs other restaurant-related tasks. We reserve the right to modify, suspend, or discontinue any part of our services at any time with or without notice.
3. Account Registration and Responsibility
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Acceptable Use
You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe on the intellectual property or rights of others
- Transmit harmful, offensive, or illegal content
- Interfere with or disrupt our services or infrastructure
- Attempt to gain unauthorized access to our systems or data
- Use the services for any purpose other than their intended business use
5. Fees and Payment
Certain features may be subject to fees. You agree to pay all applicable fees as described at the time of purchase or subscription. Fees are non-refundable unless otherwise specified. We may change our pricing with reasonable notice to existing customers.
6. Intellectual Property
Our services, including the Lexi platform, software, designs, trademarks, and content, are owned by us or our licensors. You may not copy, modify, distribute, or create derivative works based on our services without our prior written consent. You retain ownership of any data you provide; by using our services, you grant us a license to use that data as necessary to provide and improve our services.
7. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of harmful components. AI responses may occasionally be inaccurate or incomplete; you are responsible for verifying critical information.
8. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business opportunities, arising from your use of our services. Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid us in the twelve months preceding the claim.
9. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these terms, or your violation of any third-party rights.
10. Termination
We may suspend or terminate your access to our services at any time, with or without cause or notice. You may terminate your account at any time by contacting us. Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination shall survive.
11. Changes to Terms
We may modify these Terms and Conditions at any time. We will notify you of material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified terms.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be resolved in the courts of competent jurisdiction.
13. Contact Us
If you have questions about these Terms and Conditions, please contact us at legal@hilexi.ai.