#1 Rated Voice AI for Restaurants

24/7 AI Phone Answering for Restaurants

Try Lexi's Voice AI ✨

Lexi

Active

Phone revenue

$45,012.82

This month

Phone calls

1,534

This month

Phone Orders per day

+12% vs last week

Recent activity

Phone Order
2m ago
$98.41
Reservation
14m ago
Phone Order
1h ago
$47.50

Antojitos Poblanos

1,000+ Locations Like Yours Choose Lexi

Built on over years of innovation on the ground with restaurant operators and employees.

Hugely beneficial for my restaurant. More than the seamless phone ordering feature it has, what really impresses me is the endless questions it can answer about my restaurant 24hrs a day. Lexi has definitely created a convenience for my customers without me actually being there. Overall, it's an absolutely fantastic addition to my restaurant.

Gotu Hule

Owner, Acitrón

Lexi has been a game-changer for our operations. Not only does it handle takeout orders flawlessly, but I'm amazed by how well it answers customer questions about our menu, hours, and policies around the clock. It's like having a knowledgeable staff member working 24/7 without taking breaks. The peace of mind knowing our phones are always covered is invaluable.

Jay Zhang

Owner, Papa Noodle

Lexi works with the tools you already use

See Lexi in Action

Experience how Lexi handles real customer interactions with natural voice recognition.

Order Placement

"Hey Lexi, place an order"

Reservation Booking

"Hey Lexi, book a reservation"

Everything You Need to Succeed

From intelligent ordering to comprehensive analytics, Lexi provides all the tools modern restaurants need.

AI Phone Ordering

Intelligent voice recognition and natural language processing for seamless customer interactions.

Question Answering

Fully customizable question answering on hours, menu items, and more.

Simultaneous Call Handling

Lexi can handle hundreds of calls at once without missing a beat.

POS Integration

Lexi integrates with your POS system to directly synchronize orders and reservations.

Real-Time Analytics

Comprehensive insights into sales, customer behavior, and operational efficiency.

AI Reservations

Lexi books reservations for guests so that you can focus on serving them.

Calculate Your ROI

See how much revenue you're losing to missed calls—and how Lexi can help you recover it.

Monthly phone calls

500

Calls missed when busy (%)

25%

Average order value ($)

$35

Missed calls per month125

Estimated lost revenue$4,375/mo

Your potential savings$4,375/mo

Your restaurant AI phone command center

See live calls, transcripts, orders, and outcomes in one place. Update business info, your menu, hours, and more in seconds, then watch Lexi upsell and recapture missed orders. Track payments for orders, earnings, important revenue metrics, and identify peak call times so you can staff smarter and grow revenue.

Lexi

Brian Williams

American Pizza

Loading…

Customers

15,746 customers

Name	Phone
Sarah Johnson	555-123-4567
Michael Chen	555-987-6543
Emily Rodriguez	555-555-1234
David Kim	555-777-8899
Jessica Williams	555-333-4455
James Martinez	555-666-7788
Amanda Taylor	555-222-3344
Robert Anderson	555-888-9900
Lisa Thompson	555-111-2233
Christopher Lee	555-444-5566

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General

AI Assistant

Enable or disable the AI assistant for handling customer calls.

Greeting

Would you like takeout or delivery?

Instructions

Let your AI know any important information about your restaurant (e.g., current promotions).

33 / 10,000 characters

Address

The address of your restaurant.

Ordering

Wait TimesSynced from Toast

Takeout: 0 min

Delivery: 0 min

Takeout Dining Option

Which Toast dining option Lexi should use when submitting takeout orders.

Delivery Dining Option

Which Toast dining option Lexi should use when submitting delivery orders.

Special Requests

Whether customers can make special requests. If disabled, customers will be transferred to your restaurant for special requests.

Payment Required

Delivery Minimum

The minimum amount for a delivery order.

Discounts

Choose which Toast discounts guests are allowed to use. Only the discounts you enable here will be applied during orders, helping prevent unintended discounts.

Discount Name	Description

Promo Codes

Configure promo codes that customers can use when placing orders. Each promo code maps to a discount that will be applied to the order.

Promo Code	Discount

Links

Reservation Link

The link to your reservation page.

Ordering Link

The link to your ordering page.

Catering Link

The link to your catering page.

Event Link

The link to your event page.

Phone Numbers

Escalation Phone Number

Phone number where calls will be forwarded if the customer asks to speak to the restaurant.

Complaint Phone Number

Optional: Phone number to transfer callers with order or service complaints to.

Blocked Phone Numbers

Calls from these numbers will be rejected or not answered by the AI. Numbers are shown in xxx-xxx-xxxx format.

555-999-8888

Hours

Google Place

Link this restaurant to a Google place.

Business Hours

Monday

11:00 AM - 10:00 PM

Tuesday

11:00 AM - 10:00 PM

Wednesday

11:00 AM - 10:00 PM

Thursday

11:00 AM - 10:00 PM

Friday

11:00 AM - 11:00 PM

Saturday

10:00 AM - 11:00 PM

Sunday

10:00 AM - 9:00 PM

Ordering HoursSynced from Toast

Edit

The hours during which customers can place orders.

No ordering schedule available

Advanced

Sync ordering hours from Toast

When off, set ordering hours below; weekly hours are not pulled from Toast. Holiday closures and special hours from Toast still sync. Turn this on to also sync weekly ordering hours from Toast on the next sync.

Voice Speed

Control how fast Lexi speaks.

Background Noise

Play light background noise when your restaurant is open.

Frequently asked questions

Answers to common questions about voice AI for restaurants.

Is Voice AI cheaper and better than a human or answering service?

Yes. Lexi answers 100% of calls, never calls in sick, and follows your menu and policies perfectly. Most operators cut phone time for staff, reduce errors, and capture orders they used to miss. You pay a predictable software fee instead of hourly wages or per-minute call center costs.

What can Lexi handle on a call?

Pickup and delivery orders, payments for orders, reservations, menu and allergen questions, hours and directions, wait times, order status, catering inquiries, and smart routing to your team. It recognizes repeat callers, supports multiple languages, and syncs clean tickets to your systems.

Can AI phone ordering take payments over the phone?

Yes, Lexi can securely take payments over the phone for both pickup and delivery orders. Our AI phone agent integrates directly with your restaurant's POS system, allowing customers to place an order and pay instantly using their credit or debit card without needing staff intervention. This eliminates missed revenue from callers who want to prepay, speeds up order processing, and reduces front-of-house stress. Whether it's a pizza pickup, catering order, or a busy Friday night delivery rush, Lexi ensures every call is answered, payment is captured safely, and the order syncs directly to your system.

How fast is setup and what do we need?

Lexi can get you up and running in less than 24 hours. Connect your systems, import the menu, choose a greeting, set hours and rules, then test. Most restaurants go live in under a day. Our team can do white-glove setup if you want it done for you.

Does it work for multi-location and franchise groups?

Yes. Manage a shared menu with per-store overrides, local numbers, store-specific hours and holidays, and region-based routing. Analytics roll up by location so you see call volume, conversion, and average ticket per store.

What happens with edge cases or unhappy callers?

Lexi detects intent and either solves it or hands off cleanly. It can transfer to a live line, capture a voicemail with transcript, or send a message to your team with caller info and context so guests get fast, human follow-up.

24/7 AI Phone Answering for Restaurants

1,000+ Locations Like Yours Choose Lexi

Lexi works with the tools you already use